All packages must be pre-paid. Packages may be used at any time of the year, subject to availability. There are holiday up-charges during the peak/holiday periods. All Packages are nonrefundable and non-transferable to any other family member or friend. Packages cannot be shared among pets. Packages expire in 6 months, unless otherwise stated. Packages may not be combined with any other discount, coupon, or offers and are only valid for the services for which they were purchased.